In 2019 Model owners S They received a recommendation to install a new version of the software. As a result of the update, the car charging speed dropped by up to 30 percent, about which the car manufacturer did not inform his customers before.
Over a hundred customers went to court
For this reason, 118 users demanded from Tesla restoration of primary car parameters. The manufacturer’s representatives decided that it was impossible, hence the applicants proposed to replace the batteries with those that could be loaded at the previous speed. When this proposal was also rejected, customers demanded up to 50,000. crowns (about PLN 18,000) compensation. After the mediation fiasco, they finally filed a collective claim.
To accelerate the proceedings court He agreed to consider the case as a pilot and considered four of the complaints. Tesla protested against this procedure, claiming that there are not enough similarities among over hundreds of lawsuits.
Tesla won at first instance
In the first instance, users of the S model lost, and Tesla demanded to cover court costs in the amount of several million crowns. This prompted several applicants to withdraw their lawsuits. The appeal court in a final judgment admitted, however, that the reduction of battery parameters without informing consumers was a violation of their rights.
The Supreme Court of Norway rejected Tesla’s cassation appeal
This week Supreme Court He rejected the cassation appeal by Tesla. He maintained an earlier decision, maintained the amount of compensation requested and allowed the application of the judgment in other cases included in a collective claim. Representatives of the defendant car manufacturer refused to comment on the sentence.
“My clients are very pleased with the finally obtained decision. They had a clear impression that Tesla’s strategy consisted of delaying and inflating the costs of the trial to discourage them from pursuing their justified claims. In the case of many of them, this attitude of Tesla caused the case to become a matter of rules. Fortunately, it was legally established that Tesla violated the rights of her clients, acted in bad faith, and the users of her cars deserve compensation, “Christian Hagen Toesberg, representing the applicants, said in an interview with PAP.
A rapid decline in Tesla sales in Norway
Cars produced by Tesla were the best -selling cars in Norway in 2024. According to the latest data presented by Association of European Automotive Manufacturers ACEAin January 2025, the brand had a 38 % decrease in sales compared to the same month ago.
