Technological integration of Żabka and Poczta Polska
The company emphasized in a statement that Żabka is the first entity with which Poczta Polska integrated technologically. “Such cooperation in the field of shipment service – without the participation of intermediaries – ultimately is to become the standard in cooperation with other partners
According to the signed contract, Operating systems of both companies will communicate directly – Until now, this was done using an intermediary. Poczta Polska emphasized that the transition to a new communication model will not affect the customer, and all existing processes related to sending and receiving shipments will be implemented in the same way as before.
The post office indicated that direct cooperation with commercial networks allows you to obtain a number of benefits for both sides, such as Increasing efficiency, better control over operations and the ability to respond faster to customer needs. “Such cooperation also promotes the exchange of ideas and good practices, which leads to an increase in innovation and creating new products and services” – added the company.
Poczta Poczta Poczta in Żabka stores
The announcement emphasized that currently from all partner points of Poczta Polska, in which you can pick up the parcel, postal customers most often choose Żabka stores. As of February this year. It is over 11 thousand stores – in city centers, shopping malls and in smaller towns.
“Polish post office It strives to receive, give or return the package through them a simple and least engaging activity for customers, which can be done quickly, comfortably, close to home or work, while dealing with other matters ” – said the company. The post office cooperates with Żabka Polska sp. Z o. from 2017.
Polish post office It is a state -owned company, the largest postal operator on the domestic market. It employs just over 51.6 thousand employees. In the first half of 2024, the post office recorded over PLN 300 million of loss, which, according to the current President of Poczta Sebastian Mikosz, is caused by errors and omissions from previous years.
Żabka group At the end of March 2025, she managed over 11,000 franchise stores in the country.
The group also has a network of maintenance -free autonomous stores under the Żabka Nano banner, it also includes the Maczfit brand and Dietly platform, operates on the online grocery shopping market through Marek Jush! and Delio. In 2024, the group started operating in Romania by taking over the company Dim. From October 2024, Zabka Group shares are listed on the Warsaw Stock Exchange. (PAP)
